Tshwane Municipality

Vision
Tshwane as the leading African capital city of excellence that empowers the community to prosper in a safe and healthy environment

Mission
To enhance the quality of life of all people in the City of Tshwane through a developmental system of local government and the rendering of efficient, effective and affordable services
The City of Tshwane Metropolitan Municipality, under the leadership of Executive Mayor Kgosientsho Ramokgopa, has drawn up a five-year plan and programme of action to develop and grow Tshwane into a successful city where residents can enjoy a good quality of life.
The five-year programme focuses on the development opportunities in the city and on the development challenges facing the city. The programme's five strategic objectives will dictate the key performance areas of the Municipality's departments and divisions.
The five-year strategic objectives are:
  1. Providing access to quality basic services and infrastructure throughout the city
  2. Accelerating shared and higher local economic growth and development
  3. Fighting poverty and ensuring clean, healthy, safe, secure and sustainable communities
  4. Fostering participatory democracy and applying the Batho Pele principles through a caring, accessible and accountable service
  5. Ensuring good governance and financial viability, building institutional capacity and optimising transformation in order to execute the Municipality's mandate
KEY STRATEGIC OBJECTIVES OF THE FIVE-YEAR PLAN
1. Providing access to quality basic services and infrastructure throughout the city
New infrastructure projects will focus mainly on the north of Tshwane and on disadvantaged communities, while in other areas the focus will be on essential maintenance projects. To prevent the deterioration of infrastructure, the municipal maintenance budget will be increased and allocated proportionally with a bias towards areas with more maintenance backlogs.
Over the next five years:
• 112 000 homes will be electrified;
• there will be universal access to basic water and sanitation for all households;
• informal settlements will be formalised (by 2009);
• 50 000 top-structures will be provided; and
• at least 3 500 family units at hostels will be developed.
The roads and stormwater drainage backlog is to be reduced by 25% by 2011 citywide. Work has already started in the northern parts of the city, especially in Hammanskraal, as part of the first-100-days programme, to limit the impact of heavy rains in areas that were severely affected by floods.
Other initiatives include a four-year partnership programme with the South African National Roads Agency for a stormwater drainage project in New Eersterus.
The Tshwane Municipality will also contribute to the integrated housing and social and economic infrastructure programme in partnership with the Gauteng Provincial Government in Atteridgeville, Mamelodi and Soshanguve as part of the Townships Renewal Programme.

2. Accelerating shared and higher local economic growth and development

As in the rest of South Africa, unemployment and job creation in Tshwane remain two of the most critical challenges. The Municipality will work with the private sector and other spheres of government to help meet the goal of halving unemployment and poverty nationally by 2014.
The Municipality has identified key economic investment projects for partnerships which are ongoing and some for which feasibility studies will be done in the first year.
The Municipality will support collaboration with other municipalities, the provincial government and national government in taking forward the Gauteng Globally Competitive City Region Initiative and the Accelerated and Shared Growth Initiative for South Africa in order to unlock potential and exploit the economic opportunities of joint action.
An amount of R50 million has been set aside to support SMMEs and informal businesses and for the establishment of cooperatives, with a target of 8 000 over the five-year period. The focus areas for cooperatives will include agriculture, housing, creative industries, textile industries and environmental management, and the target groups will be women and the youth.
The Municipality is also reviewing procurement policies to ensure compliance with and the pursuit of the objectives of the Broad-Based Black Economic Empowerment (BBBEE) Act.
A Growth and Development Summit will be held to develop a programme with stakeholders.

3. Fighting poverty and ensuring clean, healthy, safe, secure and sustainable communities

There is a need to pay more attention to household income poverty. The Tshwane Municipality is in the process of developing programmes that will support economically productive indigent family members. The aim is to reduce the number of indigent families through skills development, the Expanded Public Works Programme and other poverty reduction strategies in partnership with NGOs, businesses and training institutions.

A "cleaner city" campaign has already begun as part of the first-100-days programme. The objective is to ensure that the city's status as an international and leading capital is enhanced through the Bontle ke Botho programme, tourism and marketing strategies. The City of Tshwane will also be promoted as a tourist destination for jazz lovers.

Resources will be allocated to the Re Kgabisa Tshwane project, which is a joint initiative with national government to do away with bad buildings and to beautify the inner city.
In making Tshwane safer to live in and to do business in, the Municipality has a responsibility to support the South African Police Service on crime prevention, road safety and municipal by-law enforcement. During these five years the Municipality will -
• as a minimum, double the number of the current metropolitan police officers;
• ensure that there is an effective operations centre; and
• introduce a citywide youth peace corps programme.
Already, as part of the first-100-days programme, 125 new police recruits are in training. The Municipality will also ensure that the city has a disaster prevention and management plan, as well as optimal capacity to respond to emergencies.

The Municipality has three municipal courts that deal with, among other things, transgressions and contraventions of the National Road Traffic Act, national and provincial legislation and municipal by-laws.
The municipal courts specialise in prosecutions related to the CTMM's by-laws, the town-planning schemes, the National Building Regulations and the Noise Control Regulations, and matters such as environmental health and fire safety. The cases they deal with are complex matters in planning and environmental law.
The Municipality will ensure that the municipal courts are working effectively, contributing to law enforcement and crime reduction. At present, by-laws that do not apply citywide are being reviewed.

The Municipality has already begun establishing a database of young people who are unemployed and have degrees, diplomas or other skills, as well as those who are involved in community-based programmes. Some of these young people will benefit from the Municipality's learnership, bursary and expanded public works programmes and its cooperative and SMME development programmes.

A Tshwane Integrated Youth Development Strategy will be developed for the next five years to assist with job creation for the youth. The implementation of a Youth Enterprise Development Programme to increase the number of businesses owned by young people and to facilitate funding and non-financial support for them will also be explored. The development of sport in the city to enhance the potential of the youth will be taken a step further with the implementation of the Siyanqoba Competitive Youth Sport Development Initiative.
Every effort will be made to promote gender equity and the development of women.

The priority developmental challenges identified by women themselves during various women's dialogues are - • access to economic opportunities and skills development;
• safety and security; and
• HIV and Aids and the related burden of diseases such as TB.
A Tshwane Economic Empowerment Strategy for Women addressing gender equity and the development of women over the five years will be submitted to the Council after a thorough consultation process.
In preparing the city to host the Africa and world soccer cups in 2009 and 2010, respectively, the Municipality will embark on a campaign to promote a culture of competitive and professional sport. The Giant Stadium, the HM Pitje Stadium and the Atteridgeville Super Stadium will be upgraded as part of the city's preparations for 2010.

4. Fostering participatory democracy and applying the Batho Pele principles through a caring, accessible and accountable service

As part of enhancing participatory democracy and applying the Batho Pele principles through a caring, accessible and accountable service, the Council will be reviewing the current system of committees that are accountable to the Executive Mayor and the Council. The purpose of this review is to improve executive accountability and the oversight role by establishing more section 79 committees, as they report to the Council and thus could strengthen the Council's capacity to promote good governance, accountability and monitoring.
The Municipality will decentralise service delivery so that it is closer to the communities, creating one-stop communication centres that provide comprehensive municipal services and integrated government information.
A customer-focused approach to residents and business will be entrenched by setting standards guided by the Batho Pele principles, which are:
Consultation
Customers should be consulted about the level and quality of the municipal services they receive and, wherever possible, should be given a choice about the services that are offered. Service standards
Customers should be told what level and quality of services they will receive so that they are aware of what to expect. Access
All customers should have access to all our services, and possible barriers should be done away with. Courtesy
All customers should be treated with courtesy, consideration and empathy. Information
Customers should be given full, accurate information about the municipal services they are entitled to receive. Openness and transparency
Customers should be given honest and open feedback on how the Municipality works, what the resources are and how they are used, and the level of efficiency. Redress
If the promised standard of service is not delivered, customers should be offered an apology, a full explanation and a speedy and effective remedy; and when complaints are made, customers should receive a sympathetic, positive response. Value for money
The Municipality should seek ways to simplify services and eliminate waste and inefficiency by ensuring that services are delivered in the most efficient way. The Municipality will establish effective stakeholder forums that are inclusive and promote the ideals of a non-racial, non-sexist, democratic, caring and prosperous society.

5. Ensuring good governance and financial viability, building institutional capacity and optimising transformation in order to execute the Municipality's mandate

Among the measures the City of Tshwane will take are to: • Revise the BBBEE procurement policy
• Optimise the city's revenue base
• Strengthen financial capacity management so as to ensure proper budgeting and forecasting
• Improve the spending capacity of departments
• Develop capacity to monitor and assess value for money
• Significantly improve revenue collection and debt management
• Enhance Tshwane's capital city status
• Monitor and evaluate the degree to which the Municipality's programmes and projects respond to the needs and priorities of the community
• Support Gauteng as a global competitive city region for a better South Africa, a better continent and a more humane world
For more information contact the Office of the Executive Mayor.
Tel 012 358 4900
Fax 012 323 5117